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Company · Case Studies

Sixteen problems.Sixteen times we fixed them.

Real engagements across our own products, enterprise transformation and workforce services. Client names are withheld at their request — everything else is exactly what happened: the problem they arrived with, what we did about it, and the measures we were held to.

16
Engagements
3
Practice Areas
6
Countries Delivered

What you will find

  • The problem in the client's words
  • What we actually did, step by step
  • Which products and services were used
  • The measures we track
01 Products

Our own products

Xtreme ERP, Xtreme Logistics, WorkSuite and DecisionPlan, running in live businesses. 6 engagements.

01
Manufacturing · India

One ERP for finance, payroll and procurement across group companies

The challenge

A multi-entity manufacturer ran finance, payroll and purchasing in separate tools for each company. Month-end close depended on spreadsheets, inter-company balances rarely agreed, and purchase approvals happened over email with no audit trail.

What we did

  1. Mapped every entity's chart of accounts, payroll rules and approval limits before configuration
  2. Rolled out Xtreme ERP Finance, HCM, Payroll and Procurement entity by entity, with parallel runs
  3. Automated inter-company entries and moved purchase approvals into the system
  4. Trained finance and HR teams, then handed over with a hypercare period

Solution

Xtreme ERPFinancePayrollProcurementBI

What we measured

  • Month-end close
  • Of purchases now approved in-system
  • Entities on one ledger
02
Logistics & transport · India

Trips, fleet and freight billing on one logistics platform

The challenge

A transport operator tracked trips on paper, calculated freight in spreadsheets and raised invoices days after delivery. Disputes over detention and freight charges were common, and fuel and maintenance costs could not be tied to individual vehicles.

What we did

  1. Digitised trip creation, proof of delivery and expense capture on mobile
  2. Configured freight rules so invoices are generated from completed trips
  3. Linked fuel, tyre and maintenance costs to each vehicle
  4. Built profitability dashboards by route, customer and vehicle

Solution

Xtreme LogisticsMobile PODFleet costing

What we measured

  • Trip-to-invoice time
  • Fewer freight disputes
  • Vehicles with cost per km visible
03
IT services · India

Statutory payroll moved off spreadsheets for a growing services firm

The challenge

A fast-growing services company processed payroll in spreadsheets across employees in several states. Professional tax slabs differed by state, TDS changes arrived by email, and every payroll run needed manual checks before statutory filings.

What we did

  1. Moved employee, attendance and leave data into WorkSuite HRMS
  2. Configured salary structures and state-wise professional tax
  3. Ran two payroll cycles in parallel with the old process before switching over
  4. Set up a compliance calendar for PF, ESI, PT and TDS deadlines

Solution

WorkSuite HRMSPayrollLeave & Attendance

What we measured

  • Payroll cycle
  • Statutory deadlines missed since go-live
  • Of payslips via self-service
04
Distribution · India

GST accounting and godown-level stock in one set of books

The challenge

A distributor managed accounts in a desktop accounting package and stock in spreadsheets across several godowns. Physical counts rarely matched book stock, batch expiry was tracked by memory, and GST returns needed manual reconciliation.

What we did

  1. Migrated ledgers, open invoices and opening stock by godown and batch
  2. Set valuation per item and inter-godown transfers without sales entries
  3. Enabled GST invoicing with GSTIN checks and IRN-ready e-invoices
  4. Introduced cycle counts with variance reporting

Solution

WorkSuite FinanceInventoryGST

What we measured

  • Stock variance at count
  • To prepare GST returns
  • Godowns on one ledger
05
Staffing / BPO

High-volume hiring with AI interviews and WhatsApp apply

The challenge

A high-volume employer received thousands of applications a month. Scheduling first-round interviews consumed recruiter time, many candidates dropped off before interview, and proxy candidates occasionally reached final rounds.

What we did

  1. Opened WhatsApp apply in the candidates' own languages
  2. Moved first-round screening to self-scheduled AI interviews with identity checks
  3. Kept recruiters on every decision, with proxy flags sent for review
  4. Tracked source-to-hire so budget moved to channels that delivered joiners

Solution

WorkSuite ATSAI InterviewsWhatsApp

What we measured

  • Time to first interview
  • More applicants completing the process
  • Proxy attempts flagged for review
06
Distribution / FMCG

Less inventory, same service level, with DecisionPlan

The challenge

A distributor held too much slow-moving stock in some warehouses and ran out of fast movers in others. Reorder points were set once a year, and trucks often left partly empty.

What we did

  1. Ran DecisionPlan on the client's own history before any commitment
  2. Set target service levels by item class and recommended stock by location
  3. Planned daily dispatch to consolidate loads within truck capacity and delivery windows
  4. Compared recommendations with actual results over the pilot

Solution

DecisionPlanInventory OptimizationLogistics Optimization

What we measured

  • Lower inventory value at the same service level
  • Service level achieved
  • Average truck utilisation
02 Digital Transformation

Enterprise transformation

ERP and CRM migrations, service management, security and applied AI. 5 engagements.

07
Manufacturing

ERP migration with zero missed payroll or month-end

The challenge

The client's legacy ERP was nearing end of support. Years of customisation made upgrades risky, reports were built outside the system, and finance could not close faster than two weeks.

What we did

  1. Assessed customisations and retired those replaced by standard functionality
  2. Migrated master and open transactional data with reconciliation at each mock run
  3. Ran cutover over a weekend with a tested rollback plan
  4. Provided hypercare and knowledge transfer to the in-house team

Solution

ERP migrationData migrationCutover

What we measured

  • Of custom code retired
  • Month-end close after go-live
  • Missed payroll runs during cutover
08
Professional services

One view of the customer across sales and service

The challenge

Sales teams tracked deals in personal spreadsheets and service requests arrived by email. Leadership had no reliable forecast and no view of which customers were at risk.

What we did

  1. Designed the data model around how the client actually sells
  2. Migrated accounts, contacts and open opportunities with de-duplication
  3. Configured pipeline stages, forecasting and service case routing
  4. Built manager dashboards and ran role-based training

Solution

CRMServiceForecasting

What we measured

  • Of deals tracked in CRM
  • Forecast accuracy
  • Average case resolution
09
Financial services

IT service desk rebuilt on ServiceNow

The challenge

Internal IT support ran on a shared mailbox. There were no service levels, the same incidents recurred, and asset records were out of date.

What we did

  1. Implemented incident, request, problem and change management
  2. Launched a self-service portal and knowledge base
  3. Integrated asset discovery and a configuration database
  4. Set SLA dashboards for IT leadership

Solution

ServiceNow ITSMCMDBSelf-service

What we measured

  • Of tickets via self-service
  • SLA attainment
  • Fewer repeat incidents
10
Technology

ISO 27001 readiness and a monitored security posture

The challenge

A key customer required ISO 27001 certification as a condition of renewal. The client had no information-security management system, patching was ad hoc and access reviews were not recorded.

What we did

  1. Ran a gap assessment against ISO 27001 controls
  2. Wrote policies, a risk register and a statement of applicability with the client
  3. Implemented access reviews, patching cadence and logging with alerts
  4. Supported the certification audit

Solution

ISO 27001Vulnerability managementSIEM

What we measured

  • From gap assessment to audit
  • Critical vulnerabilities closed
  • Audit outcome
11
Insurance / Finance

Document processing with AI, with a person approving every exception

The challenge

Operations teams re-keyed data from scanned invoices and forms. Turnaround was slow, errors caused rework, and volumes spiked every month-end.

What we did

  1. Classified document types and defined fields to extract
  2. Built AI extraction with confidence thresholds
  3. Routed low-confidence items to a review queue
  4. Posted approved data into the client's systems through APIs

Solution

AI document extractionHuman reviewAPI integration

What we measured

  • Of documents processed without manual keying
  • Turnaround
  • Field-level accuracy after review
03 Staffing & Workforce

Workforce & GCC

Staff augmentation, managed pods, bulk hiring and India capability centres. 5 engagements.

12
Global IT services · India

Niche consultants deployed in weeks, not months

The challenge

The client had won work on a specialist platform but lacked certified consultants. Its internal recruitment pipeline could not produce enough profiles in time for project start.

What we did

  1. Built a dedicated sourcing pod for the skill
  2. Screened technically, then client-interviewed a shortlist
  3. Ran an enablement academy to certify adjacent-skilled engineers
  4. Managed onboarding, timesheets and replacements under one account manager

Solution

Staff augmentationEnablement academyAccount management

What we measured

  • Average time to submit profiles
  • Interview-to-selection ratio
  • Retention at 12 months
13
Technology · Europe, delivered from India

A managed delivery pod for a European client

The challenge

A European company needed ongoing delivery capacity but did not want to supervise individual contractors. It needed predictable output, overlap with its working hours and a clear escalation path.

What we did

  1. Set up a dedicated pod with a delivery lead in India
  2. Agreed service levels, working-hour overlap and reporting
  3. Ran sprint reviews and monthly governance with the client
  4. Built in backup cover so key roles never went unstaffed

Solution

Managed servicesDelivery podSLA governance

What we measured

  • SLA attainment
  • Releases delivered
  • Cost versus a local team
14
Software / SaaS

From one seat to a team in India, without setting up an entity

The challenge

A growing company wanted engineering capacity in India but could not justify incorporating an entity, leasing an office and hiring HR and IT staff for a handful of people.

What we did

  1. Started with dedicated engineers in MJC's ISO 27001-certified workspace under an employer-of-record model
  2. Handled hiring, payroll, compliance, laptops and network security
  3. Added seats as the client grew, with no disruption to the team
  4. Kept an option to transfer the team to the client's own entity later

Solution

Nano GCCEmployer of recordISO 27001 workspace

What we measured

  • To first engineer productive
  • Seats today
  • Retention
15
BPO / Operations

Hundreds of hires for a new operations site

The challenge

The client was opening a new operations site with a fixed launch date and needed hundreds of trained joiners, many of them first-time employees.

What we did

  1. Ran walk-in drives and campus events with same-day results
  2. Screened with short assessments and structured interviews
  3. Kept candidates engaged between offer and joining
  4. Tracked joining and early attrition, and replaced drop-outs quickly

Solution

Bulk hiringCampus drivesJoining management

What we measured

  • People hired
  • Offer-to-join ratio
  • 90-day retention
16
Oil & gas · Gulf

Skilled contract workforce for a Gulf energy project

The challenge

An energy project needed certified technicians and engineers on site by a fixed date, with visas, medicals and certifications in order.

What we did

  1. Sourced and trade-tested candidates across India
  2. Managed documentation, medicals and mobilisation
  3. Handled payroll and compliance for the contract period
  4. Kept a bench of pre-screened replacements

Solution

Contract staffingMobilisationPayroll

What we measured

  • Staff mobilised
  • Average time to mobilise
  • Completion of contract term

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