Looking for a Microsoft Dynamics 365 implementation company? We implement Dynamics 365 Business Central, Finance and Operations, Sales and Customer Service, and the stack around them — Power Platform, Power BI and Microsoft Fabric, Azure landing zones, Microsoft 365 and SharePoint migration. One Microsoft technology team for the ERP, the data platform and the tenant, so the integration work does not fall between three suppliers.
Microsoft sells a stack that overlaps itself. Dynamics 365 has two ERP products doing similar things at different scales. Power Apps, Power Automate and Copilot Studio all sit on Dataverse, where Dynamics 365 CRM data also lives. Power BI reads from Fabric, Azure SQL, Dataverse and files on SharePoint. Each is a good product; the difficulty is deciding which layer owns what, and in what order it gets built.
Two failures bring us in. The first is the wrong ERP — Business Central chosen by a group that needed Finance and Operations, or the reverse, with the correction landing eighteen months later. The second is Power Platform sprawl: apps and flows nobody inventoried, several now business-critical and owned by someone who has left.
So we start by assessing what you run, what you are licensed for and where your data lives. That assessment is a deliverable you own.
Each of these is scoped against your estate rather than switched on from a template. Delivered under our CMMI Level 3 appraised framework with ISO 27001 certified information security.
The decision that matters most is made before any configuration starts: which Dynamics product, which modules, and what stays outside the ERP.
The mid-market path. Finance, sales, purchasing, inventory, projects and light manufacturing in one cloud application, extended in AL rather than modified in place.
The enterprise path, sold as Dynamics 365 Finance and Dynamics 365 Supply Chain Management. For multi-entity groups with real manufacturing and distribution depth.
Sales and Customer Service on Dataverse, designed so the sales team fills it in because it helps them, not because they are told to.
Low-code with governance from day one, because the cost of Power Platform is rarely the build and usually the estate you cannot see.
A semantic model with agreed definitions underneath the dashboards, so two reports cannot disagree about revenue.
Migration into a landing zone that already has identity, network and policy in it, with integration on managed services rather than scheduled scripts.
Tenant and content migration where the retention and permission decisions are made before the data moves, not after.
Someone has to own the estate after go-live, including the twice-yearly Dynamics 365 release waves that arrive whether or not you are ready.
| Consideration | Dynamics 365 Business Central | Dynamics 365 Finance and Operations | NetSuite |
|---|---|---|---|
| Best fit | One or few legal entities, straightforward manufacturing and distribution | Multi-entity groups with complex manufacturing, warehousing or global statutory needs | Cloud-first services and subscription businesses wanting fast standardisation |
| Company size | Roughly 20 to 300 users | Several hundred users up, or high volumes | Mid-market to lower enterprise |
| Deployment | Cloud, on-premise still available | Cloud SaaS | Cloud SaaS only |
| Typical timeline | 3–6 months, one entity | 9–18 months, longer across countries | 4–9 months |
| Extension model | AL extensions plus AppSource apps | X++ extensions against a locked base, release waves twice yearly | SuiteCloud and SuiteApps |
| Watch-out | Outgrowing it: deep warehouse, transportation and multi-entity consolidation are where it strains | Cost and change effort are step-changes, not increments | Less natural fit where the rest of the estate is Microsoft |
Indicative planning ranges, not commitments. The practical test: count your legal entities, warehouse complexity and statutory jurisdictions. One entity, simple stock and one tax regime points at Business Central; several entities, wave picking, transportation planning or inter-company at volume points at Finance and Operations. If neither is a clear fit, NetSuite or a specialist industry system may serve you better, and we will say so.
Each stage ends in an artefact you own and can take elsewhere if you choose.
Current systems, data quality, integrations and existing Microsoft entitlements, so the platform decision rests on evidence.
Business Central or Finance and Operations scored against your criteria, with the licence model and five-year cost priced before design begins.
Configuration, extensions and integration on Azure managed services, with Power Platform governance defined alongside rather than retrofitted.
Masters, balances and open transactions loaded repeatedly into a mock environment and reconciled line by line before a cutover date is agreed.
Dress rehearsal, cutover scheduled around your financial calendar, then hypercare across finance, operations and the service desk.
Managed services under agreed service levels, release wave regression testing, and a Power Platform estate review on a fixed cycle.
Whether it's setting up your India GCC, modernizing your enterprise stack, or hiring 50 engineers in 30 days — we'd love to scope it with you.